Support Center
We're here to help! Our support team is dedicated to providing assistance with any questions or concerns you may have.
How Can We Help?
🔍 Venue Information
Questions about specific venues, their requirements, or how to find the right place for you.
Contact Venue Support🛡️ Safety & Privacy
Concerns about safety, privacy, or reporting inappropriate behavior or venues.
Contact Safety Team💻 Technical Issues
Problems with website functionality, mobile access, or technical difficulties.
Contact Tech Support📝 General Inquiries
General questions about our services, policies, or how to get started.
Contact General SupportResponse Times
Before You Contact Us
Check These Resources First:
- Frequently Asked Questions - Common questions and answers
- Safety Tips - Important safety information
- Community Guidelines - Our community standards
- About Us - Learn more about DotsCo
Emergency Situations
If you're in immediate danger or experiencing an emergency:
- Call 911 for immediate emergency assistance
- Contact venue security if you're at a venue
- Reach out to trusted friends or family for support
- Contact local authorities for non-emergency safety concerns
Contact Information
Email Support
For most inquiries, email is the fastest way to reach us:
- General: [email protected]
- Safety: [email protected]
- Technical: [email protected]
- Venues: [email protected]
Business Address
2458 Sunset Boulevard, Suite 150
Los Angeles, CA 90028
Phone: (323) 847-2936
Feedback
We value your feedback! If you have suggestions for improving our service or want to share your experience, please email us at [email protected].